OK, so if you have tried to email me since this morning, I didn't get it! And you probably got an email bounce. I called Dotster and the tech guy couldn't figure it out so he will get back to me. . I asked him to call me back in an hour with a status call but I doubt he will call back. He couldn't figure it out so passed the buck to some other group and couldn't tell me when it would be fixed. When it is fixed I will let you all know. Don't hold your breath!
I told them this is my business and ho-hum....
Again, once every three plus months Dotster fails again! The entire system goes down for a day and no one there notices until I call. Usually when I get home so it is over 8 hours and still busted and in one case three days before they got around to fixing it. Do they forgot to see if their servers are busted? Or do they rely on their customers to call them and tell them when their systems fail?
Another issue with them is when I go to the website to fill in the "service request" and ask them to email me back with a status. Not once, in many years, they have done that. My service request goes into a black hole as well a I am sure, numerous other customers. If I email them, it never gets replied to....
So I don't know when I will get my email back online so either email via facebook or at my old email huck @ ix.netcom.com (there is a space between huckit and the @ to prevent spammers picking up the email so remove the space)
Anyone have a suggestion for a reliable hosting company...preferably one that doesn't have their system go down every three months.
My requirements are:
- reliable (that means the servers do NOT bust every three plus months)
- price competitive
- word press availability
- toll free customer service phone (Dotster is not toll free)
- 24/7 customer service.
- tech support that actually helps than pass my issue on to someone else